Careers

We are seeking a highly capable Senior Strategic Account Manager who combines deep technical expertise with exceptional interpersonal skills to drive the growth of our strategic liquid filtration portfolio.

The ideal candidate will excel at building strong, credible relationships with customers, influencing decision-making through technical depth, strategic insight, and a genuine enthusiasm for helping customers solve complex challenges using our innovative filtration technologies.

About Us:

We are a leading innovator in advanced filtration solutions, developing high-performance liquid filtration technologies that will enable the evolution of critical processes in the life sciences sector. Our mission is to advance filtration science to improve manufacturing processes, promote sustainability, and enable safer, more effective therapies.

Key Responsibilities:

• Manage and grow a portfolio of strategic liquid filtration products across a targeted customer base, with a strong emphasis on new business development, strategic account expansion, and customer application alignment.
• Cultivate and maintain strong, credibility-based relationships with key decision-makers, technical influencers, and executive sponsors within customer organizations.
• Engage directly with customers to understand their specific application needs and position optimized filtration solutions across upstream, downstream, and ancillary processes.
• Actively identify and develop new target accounts, while deepening engagement and expanding share within existing customers.
• Sell consultatively by diagnosing customer challenges and proposing solution-based filtration strategies that deliver measurable value and improve process outcomes.
• Collaborate closely with application engineering, R&D, marketing, and product management teams to translate customer needs, industry trends, and competitive insights into commercial action.
• Support account managers with opportunities outside of life sciences providing guidance and consultations.
• Act as the voice of the customer internally to guide new product development and portfolio strategy.
• Maintain accurate, CRM-based tracking of customer interactions, opportunity pipelines, forecasts, and account activities.
• Represent the company at industry conferences, trade shows, technical seminars, and customer training events, enhancing technical brand visibility and engagement.
• Consistently meet or exceed quarterly and annual sales targets aligned with strategic growth objectives.

Key Qualifications:

• Bachelor’s degree in life sciences, engineering, business, or a related technical field.
• 10 years of sales, account management, or technical customer engagement experience within the biopharmaceutical market, with a strong focus on liquid filtration products.
• Deep technical understanding of biopharmaceutical processes, including upstream production, downstream purification, and ancillary fluid management (such as media preparation, buffer filtration, and cleaning solution filtration).
• Proven success building trusted, credibility-based relationships, influencing customer decision-making through technical depth, strategic thinking, and problem-solving.
• Strong interpersonal, networking, and consultative selling skills, with a demonstrated ability to connect across technical, operational, and executive levels.
• Strategic mindset with the ability to align filtration solutions to broader customer process goals, operational efficiency, and risk mitigation needs.
• Proficiency with CRM systems and strong organizational discipline in managing opportunity pipelines, forecasting, and strategic account planning.
• Experience in food & beverage, industrial, or water treatment markets is a strong plus.
• Willingness and ability to travel approximately 40–60% to maintain strong customer presence, attend trade shows and conferences to network and drive business growth.
• Self-motivated, collaborative, and committed to delivering customer success through innovative filtration technologies.

Location:

This is a home-office-based role with frequent regional travel to our business offices, customer sites, trade shows, and industry events.

This senior-level position offers a unique opportunity to lead with technical expertise, strategic influence, and customer-centered collaboration, directly contributing to the success and growth of a high-priority strategic portfolio.

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Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

At its core, the Business Systems Analyst (BSA) role is about partnership—working side by side with business leaders and teams to shape technology solutions that drive H&V forward. The BSA translates strategy into action by gathering requirements, mapping processes, and supporting system selection and implementation. This role is crucial in driving the company’s digital transformation and ensuring the seamless integration of business systems. In addition to defining requirements and managing vendor relationships, the role is hands-on in documenting business processes, developing and executing test plans, and troubleshooting issues to ensure systems run smoothly. Success requires developing a deep knowledge of H&V’s operations —spanning sales, manufacturing, operations, and finance—as well as the ability to bridge technical and business needs with clear communication and problem-solving skills.

Key Responsibilities:

Business Partnership & Analysis

• Partner with business leaders and teams across global locations to identify needs and deliver IT-enabled solutions.
• Collect, document, and align business requirements, ensuring clear priorities and objectives.
• Map and document existing business processes and system workflows.

Stakeholder & Vendor Management

• Build strong relationships with internal stakeholders to ensure alignment and collaboration.
• Act as the primary liaison between business teams and external vendors or implementation partners.
• Facilitate clear communication, influence decision-making and align priorities and tasks across diverse teams to keep projects on track.

 System Implementation, Testing & Support

• Lead the evaluation, selection, and implementation of new business applications to support organizational goals.
• Develop and execute test plans, scripts, and test cycles to validate solutions and ensure business user acceptance.
• Troubleshoot system issues, investigate root causes, and drive timely resolution.
• Provide ongoing production support, including system maintenance and process optimization.
• Develop system specifications and create reports and dashboards using appropriate tools.
• Recommend and champion improvements to processes, systems, and policies, securing leadership approval before implementation.
• Ensure compliance with H&V’s data privacy standards across all IT systems and platforms.

 Training & Documentation

• Develop user guides, training materials, and system documentation.
• Deliver training sessions and workshops for end users on new systems, tools, and functionality.

Personal & Professional Attributes

Collaboration & Mindset

• Thrives on teamwork and consistently seeks to understand and support customer needs.
• Brings a positive, solutions-focused attitude.
• Builds strong relationships across both business and technical teams.

Working Style

• Able to manage multiple projects and competing priorities in a fast-paced environment.
• Methodical, detail-oriented, and capable of working independently to resolve problems.
• Strong root-cause analysis and problem-solving skills.

Communication

• Excellent verbal and written communication skills.
• Able to clearly convey complex information at both technical and business levels.

Qualifications and Experience

• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent practical experience.
• Minimum of 5 years of relevant, result-driven experience in IT.
• Demonstrated experience in selecting, implementing, and supporting cloud-based business systems in a lead or core team role.
• 1–2 years of experience leading IT projects with successful outcomes.
• Familiarity with Agile methodologies (Kanban or Scrum).
• Strong communication, problem-solving, and decision-making skills.
• Ability to justify and defend decisions with data and sound reasoning.
• Experience with ERP systems such as Oracle EBS, Oracle Fusion, SAP, Microsoft Dynamics is a plus.

Additional Requirements

• Ability and willingness to travel to H&V’s global locations as needed.
• Opportunities for professional development and career advancement are available.
• We value innovation, collaboration, and a commitment to excellence.

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Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

The Role

Working closely with senior Sales, Marketing, Customer Operations, R&D, and Finance leaders, the Director, Commercial Finance, will supervise pricing, top-line reporting, planning, and analysis, collaborating closely with the H&V Commercial teams (sales account management and product management) to offer insightful perspectives on business operations. Reporting to the Senior Director of Financial Planning & Analysis (FP&A), this role will support the development of the annual revenue and sales incentive plan, revenue projections, monthly revenue and customer reporting, as well as comprehensive commercial Key Performance Indicator (KPI) reports, analysis of significant business and market trends, actual versus budget/standard variances, and detailed executive-level explanations of business performance drivers. Additionally, the position will entail long range planning responsibilities and strategic investment ROI analytics for potential new business expansion opportunities and product development.

The Director, Commercial Finance will oversee a team of pricing and commercial finance analysts to collaborate with the Commercial and R&D functions on crucial strategic initiatives, including pricing dynamics, margin management, contract administration, and investment prioritization.

Essential Functions and Responsibilities:

▪ Serve as a finance partner to the Commercial organization, offering financial leadership, guidance, and insight including opportunity pipeline conversion, gross-to-net accounting, and financial reporting of monthly/quarterly results for the Commercial group, as well as pricing analysis.

▪ Spearhead efforts to enhance the Company’s capability to provide revenue guidance and periodically report against such guidance to steer commercial practices, including aligning product margins, devising pricing increase strategies, and exploring potential pricing tools.

▪ Champion the Revenue Council who will be responsible for developing, reviewing, maintaining, and governing the global pricing guidelines for the organization.

▪ Oversee all pricing, rebate schemes, discount requests, and consignment inventory programs to thoughtfully manage the enterprise’s top and bottom-line.

▪ Manage the Sales Incentive Plan (SIP) in coordination with the HR function, including program design, quarterly payments, special incentive programs, and SIP Committee.

▪ Collaborate with a multidisciplinary team on the Sales, Inventory, and Operations Planning (SIOP) process to ensure alignment of sales/demand plans, resulting in seamless supply chain operations.

▪ Co-lead the new product development process to bring financial rigor and governance into the stage-gate process to maximize returns on R&D investments; develop Key Performance Indicator (KPI) reports to measure post-launch success rate.

▪ Identify and lead special projects and analyses that offer strategic, financial, and analytical insights for decision-making, advocating for continuous improvement initiatives.

▪ Support the strategic planning process, including the long-range plan, including customer/competitor trending and potential market expansion and/or new product development analytics.

▪ Assist in preparing analysis, commentary, and presentation materials for monthly and quarterly financial review meetings, including those with the Board of Directors.

▪ Lead initiatives beyond budgeting and planning, collaborating across departments to drive operational efficiencies while scaling the business.

▪ Demonstrate flexibility and a willingness to assume new responsibilities and assignments as they arise, assisting with various ad hoc projects as needed.

Profile

The Director, Commercial Finance, will exhibit the ability to handle detailed, complex concepts and problems requiring timely decisions using sound judgment. The ideal candidate is also adept at “rolling up their sleeves” with the team to produce high-quality work products; a collaborative team player who builds strong relationships across functional lines and thrives on adding value and making a difference. A flexible and nimble style coupled with rigorous attention to detail and high ongoing service delivery is critical for success.

Education and Experience:

▪ Experience with commercial product pricing, market analysis, contract negotiation, supply side (including raw materials), and the commercialization process highly preferred.

▪ Experience with global sales and manufacturing footprint desirable.

▪ Experience with process industry, commercial analysis in the process industry and customer/contract negotiations, particularly related to index-linked pricing preferred.

▪ Strong strategic thinking and problem-solving skills, including the ability to develop strategic frameworks to facilitate decision-making around complex opportunities.

▪ Flexibility and the ability to leverage ad hoc financial opportunities and innovative thinking to adapt to rapidly evolving situations and meet challenging timelines.

▪ Strong analytical and financial modeling skills (e.g., product forecasts, P&L, NPV models, etc.)

▪ Strong MS Excel skills required; experience with Oracle, Salesforce or other CRM, and PowerBI are advantageous.

▪ Experience leading and motivating cross-functional teams, with the ability to deliver on project timelines, progress, and outcomes in small company/startup environments.

▪ Excellent written and oral communication skills, including the ability to present to senior executives and the board effectively.

▪ Bachelor’s Degree in Accounting or Finance required; Advanced/Master’s Degree in Business Administration, Business Analytics, or a similar field preferred.

▪ 10+ years of experience in a corporate finance role required.

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Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

POSITION SUMMARY:    The Buyer is responsible for sourcing and procuring the raw materials and packaging for production in a fast-paced manufacturing environment. This role requires strong skills in purchase order (PO) management, inter-departmental coordination, and vendor communication. This position is responsible for ensuring timely material procurement, efficient production flow, and effective supplier relationships.

ROLE & RESPONSIBILITIES:

• Manage the full lifecycle of Purchase Orders (POs): creation, tracking, revisions, and closures for raw materials and packaging.
• Coordinate closely with Scheduling and Planning departments to align procurement with production forecasts.
• Ensure clear and proactive communication with vendors to confirm order details, lead times, and delivery expectations.
• Communicate clear delivery expectations to the receiving and warehouse team.
• Negotiate delivery schedules to meet targets and maintain production continuity.
• Monitor and analyze material requirements to maintain optimal inventory levels in collaboration with the Corporate Supply Chain.
• Evaluate supplier performance (score cards) and initiate improvement plans as needed, and SCAR.
• Escalate issues to the Corporate Supply chain related to suppliers and materials needs.
• Maintain organized records for all procurement activities and contracts.
• Work with AP to fix issues related to invoices and Pos.

QUALIFICATIONS (EDUCATION/EXPERIENCE)

• Bachelor’s degree in production supply chain management, Business, or a related field.
• 3–5+ years of experience in raw materials buying or procurement within a manufacturing or industrial setting
• Demonstrated expertise in PO management and supply coordination.
• Exceptional communication skills across departments and with external vendors
• Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite
• Strong analytical and negotiation skills
• Strategic thinking and planning abilities, with a focus on long-term vision, goal setting, and execution of supply chain strategies to achieve business objectives.

PHYSICAL REQUIRMENTS AND ENVIRONMENT:

The physical demands and work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Physical Demands: While performing duties of this job, the employee is often required to stand, walk, sit, talk, use hands to lift, carry, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop. The employee is often required to lift up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Occasionally required to climb stairs, kneel, or crouch, balance.

Work Environment: Regularly exposed to hot and/or humid conditions in warmer months; wet and/or slippery areas, fumes or airborne particles, toxic, or caustic chemicals. Work near moving and/or vibrating mechanical parts. The noise level ranges from quiet conditions to very loud noise requiring hearing PPE in some areas.

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Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

POSITION SUMMARY:  Customer Operations Specialist

Hollingsworth & Vose Customer Operations Specialist are committed to delivering customer satisfaction by playing an integral role in expanding customer relationships and providing specialized customer support to become a trusted liaison between H&V and our customers. The Customer Operations Specialist will work in collaboration with internal and external stakeholders to deliver on, and ultimately improve, our customer experience. They continuously develop relationships, understand business needs, and bring the voice of the customer into the organization ensuring effective solutions to complex service issues.  They review internal policies and procedures with an improvement mindset to drive successful customer journeys.

DUTIES AND RESPONSIBILITIES:

• Working with our largest clients as their trusted advisor and support expert while developing relationships at all levels of their organization
• Deliver on insights and analytics for Supply Chain and Regional Product Management teams to ensure seamless execution of inventory programs, business reporting, and electronic data interchange.
• Monitor key raw material constraints, logistics movements, and production scheduling compliance working closely with H&V operations to guarantee customer on time deliveries
• Develop improvement plans with internal stakeholders to improve key customer metrics; act as project manager to ensure improvement programs are completed and timely
• Develop deep capabilities with internal order management, scheduling, and customer relationship management systems to provide proficient analysis and communication of customer inquiries
• Serve as the primary customer contact for defined tactical responsibilities and whenever the Account Manager is not available.
• Proactively monitor all aspects of the customer scorecard and associated data sources (stocking programs, quality metrics, customer complaints, CRM tool)
• Maintain a state of constant communication and collaboration with both Account Management and Manufacturing Operations in order to continuously align customer expectations with internal capabilities
• Collaborate with Accounts Receivable and Account Management to resolve any invoicing/payment inquiries in a timely manner
• Travel to client and H&V sites for continuous training, relationship development and product knowledge.

EDUCATION/EXPERIENCE:

• Bachelor’s degree required.
• > 5 years of Customer Service, Supply Chain Management, and/or Sales Experience

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Intermediate/Advanced Microsoft Office Suite skills.
• Excellent written and verbal communication skills.
• Excellent math skills and high accuracy.
• Basic knowledge of CRM Software

CORE COMPETENCY REQUIREMENTS

• Client oriented. Must possess understanding that the primary function is customer’s satisfaction and must be motivated to go beyond normal job responsibilities to achieve.
• Ability to work in a team environment and interact with all levels of management. This includes strong interpersonal and presentation skills.
• Ability to logically organize and accurately document activities.

LEADERSHIP SPECIFIC COMPETENCY REQUIREMENTS

• Demonstrated results in leading indirect, diverse, and multifunctional teams to successful outcomes
  • Strong commitment to take responsibility for actions and outcomes, and to overcome obstacles.
  • High comfort level with making data driven decisions and recommending direction to satisfy client requests.

PHYSICAL REQUIREMENTS AND ENVIRONMENTS  

• Hybrid work model (60% in office)
• Able to work in shared office space environment
• Possible travel (10-20%).

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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Key Responsibilities

• Serve as the technical authority on liquid filtration products, supporting sales, marketing, technical support, and product management.
• Engage directly with customers to assess application requirements and deliver optimized filtration solutions across upstream, downstream, and ancillary processes (including pre-filtration, sterile filtration, clarification, virus filtration, and TFF).
• Lead application development and product/process development projects, including evaluation, validation, scale-up, troubleshooting, and margin improvement initiatives (MIPs).
• Influence customer decisions through a consultative, problem-solving approach, grounded in deep technical knowledge and process credibility.
• Drive new technology development with R&D, grounded in industry trends, customer workflows, process economics, and VOC.
• Support manufacturing, supply chain, and procurement teams in translating application needs into sustainable and scalable product solutions.
• Deliver technical training, presentations, and product demonstrations for internal and external stakeholders; contribute to knowledge sharing systems.
• Supervise laboratory technicians to achieve technical goals and support their skill development.
• Maintain accurate documentation, including CRM-based tracking, project reporting, and contributions to internal DFSS/DFM/stage-gate processes.
• Benchmark competitor products and technologies; conduct literature reviews and patent searches as needed for freedom-to-operate (FTO) and prior art education.
• Represent the company at technical conferences, trade shows, and customer seminars, enhancing our technical brand and thought leadership.
• Support Sales and Marketing with technical service and product selection guidance based on stated process or performance requirements.

Key Qualifications

• Bachelor’s degree in engineering, biochemistry, life sciences, or a related technical field; Master’s degree or higher preferred.
• 10+ years of experience in application engineering, R&D, or technical support, focused on biopharmaceutical liquid filtration.
• Demonstrated expertise in filtration technologies (pre-filtration, sterile filtration, clarification, virus filtration, TFF) and downstream processing (e.g., chromatography).
• In-depth understanding of bioprocessing modalities, including antibody, vaccine, and cell/gene therapy production.
• Proven track record as a consultative technical expert, influencing product decisions and process optimizations.
• Experience in validation, regulatory compliance, and customer scale-up for filtration products.
• Strong project management, communication, and time management skills.
• Proficiency in CRM systems, documentation, and technical reporting.
• Familiarity with physical test methods used to characterize filtration media and end-use performance.
• Effective team player with the ability to mentor, collaborate cross-functionally, and interface at multiple organizational levels.
• Willingness and ability to travel 40–50% to support R&D collaboration, customer engagements, and technical training.

Physical Demands & Work Environment

Physical Demands: Frequent standing, walking, lifting (up to 50 lbs), reaching, and occasional climbing, kneeling, or crouching. Specific vision requirements include close, distance, color, and depth perception.

Work Environment: Exposure to hot/humid conditions, wet/slippery areas, fumes, caustic chemicals, and mechanical vibration. Noise levels range from quiet to very loud; appropriate PPE is required in certain areas.

Location

This is a hybrid home/office-based role with regular travel to customer sites, R&D facilities, and industry events.

Opportunity

This is a senior-level position that offers the opportunity to be a strategic technical leader in a high-growth platform, directly impacting product innovation, customer success, and commercial scale-up across liquid filtration markets.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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POSITION SUMMARY:

The Production Worker will be responsible for operating, assisting, and supporting paper machine operations. This involves working with high speed, continuous process equipment and forklift operation. Once trained, the employees will be assigned to an entry-level position or utility position. Upon successful completion of a 90-day probationary period, they will become members of the USW Local 0880 bargaining unit.

DUTIES AND RESPONSIBILITIES:

• Responsible for supporting the safe and efficient operation of the Paper Machine and reminder, assisting in materials movement, labeling and packaging, collecting and removing broke/scrap materials, performing cleaning and housekeeping tasks in the general Mill area and other tasks as assigned by crew leaders and Supervision.
• General knowledge of safe practices and safe performance of all duties, including proper use of PPE, proper operation of fork trucks and attachments, strict adherence to all safe practices and guidelines and general safe conduct at all times in the Mill.
• And other related duties as assigned or required.

EDUCATION/EXPERIENCE:

• High School diploma or GED preferred.
• Work experience in an industrial environment preferred. Paper Mill experience a plus.

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Computer skills and able to conduct work tasks on computer systems are preferred.

CORE COMPETENCY REQUIREMENTS:

• Successful candidates will be team players with good communication skills (English), good math and mechanical skills, safe working records, and the ability to work effectively with others.

PHYSICAL REQUIREMENTS AND ENVIRONMENTS:

• Candidates must be able to perform typical physical aspects of the job, including standing, walking, lifting (up to 50 lbs.), sitting, bending, reaching.
• Ability to use PPE as required to perform work safely.
• Acceptable hearing and eyesight required.
• Requires working 12-hour shifts rotating shifts including alternating weekends.
• Position involves working in Mill and Warehouse environments.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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