Careers

Position Summary:

We’re seeking a strategic and detail-oriented Global Procurement Supervisor to lead indirect procurement activities across our global operations.

As part of an ongoing transformation in third-party spending and cost optimization efforts, this role is vital to ensuring that identified savings across indirect expenses are fully realized. Also, it will monitor compliance with the newly established preferred supplier process and help enforce adherence to negotiated supplier agreements.

In this role, you’ll focus on optimizing spending for categories such as IT, marketing, professional services, facilities, and travel. You’ll collaborate closely with internal stakeholders to deliver cost savings, enhance supplier performance, and support long-term sourcing strategies that align with our global business objectives.

Key Responsibilities:

• Supervise the end-to-end indirect procurement for global business units, starting with NA region.
• Track, measure, and report savings identified within indirect procurement categories.
• Monitor adherence to the preferred supplier list and support its enforcement across relevant departments.
• Collaborate with the sites and finance teams to identify non-compliance issues and drive corrective actions.
• Support the ongoing refinement of procurement processes to maximize efficiency and cost savings.
• Analyze spending data to drive compliance and reporting for executive stakeholders.
• Support sustainability initiatives and supplier diversity initiatives across the indirect supply base.

Qualifications:

• Bachelor’s degree in supply chain, business, or related field; MBA or equivalent preferred.
• 3+ years of experience in procurement, with a focus on indirect categories.
• Experience with a shared services center is a plus
• Strong negotiation and analytical skills with proven ability to drive cost savings.
• Familiarity with global procurement operations and regulatory environments.
• Experience with ERP and procurement platforms such as SAP, Oracle, or Coupa.
• Exceptional communication and stakeholder management abilities.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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POSITION SUMMARY:  Customer Operations Specialist

Hollingsworth & Vose Customer Operations Specialist are committed to delivering customer satisfaction by playing an integral role in expanding customer relationships and providing specialized customer support to become a trusted liaison between H&V and our customers. The Customer Operations Specialist will work in collaboration with internal and external stakeholders to deliver on, and ultimately improve, our customer experience. They continuously develop relationships, understand business needs, and bring the voice of the customer into the organization ensuring effective solutions to complex service issues.  They review internal policies and procedures with an improvement mindset to drive successful customer journeys.

DUTIES AND RESPONSIBILITIES:

• Working with our largest clients as their trusted advisor and support expert while developing relationships at all levels of their organization
• Deliver on insights and analytics for Supply Chain and Regional Product Management teams to ensure seamless execution of inventory programs, business reporting, and electronic data interchange.
• Monitor key raw material constraints, logistics movements, and production scheduling compliance working closely with H&V operations to guarantee customer on time deliveries
• Develop improvement plans with internal stakeholders to improve key customer metrics; act as project manager to ensure improvement programs are completed and timely
• Develop deep capabilities with internal order management, scheduling, and customer relationship management systems to provide proficient analysis and communication of customer inquiries
• Serve as the primary customer contact for defined tactical responsibilities and whenever the Account Manager is not available.
• Proactively monitor all aspects of the customer scorecard and associated data sources (stocking programs, quality metrics, customer complaints, CRM tool)
• Maintain a state of constant communication and collaboration with both Account Management and Manufacturing Operations in order to continuously align customer expectations with internal capabilities
• Collaborate with Accounts Receivable and Account Management to resolve any invoicing/payment inquiries in a timely manner
• Travel to client and H&V sites for continuous training, relationship development and product knowledge.

EDUCATION/EXPERIENCE:

• Bachelor’s degree required.
• > 5 years of Customer Service, Supply Chain Management, and/or Sales Experience

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Intermediate/Advanced Microsoft Office Suite skills.
• Excellent written and verbal communication skills.
• Excellent math skills and high accuracy.
• Basic knowledge of CRM Software

CORE COMPETENCY REQUIREMENTS

• Client oriented. Must possess understanding that the primary function is customer’s satisfaction and must be motivated to go beyond normal job responsibilities to achieve.
• Ability to work in a team environment and interact with all levels of management. This includes strong interpersonal and presentation skills.
• Ability to logically organize and accurately document activities.

LEADERSHIP SPECIFIC COMPETENCY REQUIREMENTS

• Demonstrated results in leading indirect, diverse, and multifunctional teams to successful outcomes
  • Strong commitment to take responsibility for actions and outcomes, and to overcome obstacles.
  • High comfort level with making data driven decisions and recommending direction to satisfy client requests.

PHYSICAL REQUIREMENTS AND ENVIRONMENTS  

• Hybrid work model (60% in office)
• Able to work in shared office space environment
• Possible travel (10-20%).

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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Key Responsibilities

• Serve as the technical authority on liquid filtration products, supporting sales, marketing, technical support, and product management.
• Engage directly with customers to assess application requirements and deliver optimized filtration solutions across upstream, downstream, and ancillary processes (including pre-filtration, sterile filtration, clarification, virus filtration, and TFF).
• Lead application development and product/process development projects, including evaluation, validation, scale-up, troubleshooting, and margin improvement initiatives (MIPs).
• Influence customer decisions through a consultative, problem-solving approach, grounded in deep technical knowledge and process credibility.
• Drive new technology development with R&D, grounded in industry trends, customer workflows, process economics, and VOC.
• Support manufacturing, supply chain, and procurement teams in translating application needs into sustainable and scalable product solutions.
• Deliver technical training, presentations, and product demonstrations for internal and external stakeholders; contribute to knowledge sharing systems.
• Supervise laboratory technicians to achieve technical goals and support their skill development.
• Maintain accurate documentation, including CRM-based tracking, project reporting, and contributions to internal DFSS/DFM/stage-gate processes.
• Benchmark competitor products and technologies; conduct literature reviews and patent searches as needed for freedom-to-operate (FTO) and prior art education.
• Represent the company at technical conferences, trade shows, and customer seminars, enhancing our technical brand and thought leadership.
• Support Sales and Marketing with technical service and product selection guidance based on stated process or performance requirements.

Key Qualifications

• Bachelor’s degree in engineering, biochemistry, life sciences, or a related technical field; Master’s degree or higher preferred.
• 10+ years of experience in application engineering, R&D, or technical support, focused on biopharmaceutical liquid filtration.
• Demonstrated expertise in filtration technologies (pre-filtration, sterile filtration, clarification, virus filtration, TFF) and downstream processing (e.g., chromatography).
• In-depth understanding of bioprocessing modalities, including antibody, vaccine, and cell/gene therapy production.
• Proven track record as a consultative technical expert, influencing product decisions and process optimizations.
• Experience in validation, regulatory compliance, and customer scale-up for filtration products.
• Strong project management, communication, and time management skills.
• Proficiency in CRM systems, documentation, and technical reporting.
• Familiarity with physical test methods used to characterize filtration media and end-use performance.
• Effective team player with the ability to mentor, collaborate cross-functionally, and interface at multiple organizational levels.
• Willingness and ability to travel 40–50% to support R&D collaboration, customer engagements, and technical training.

Physical Demands & Work Environment

Physical Demands: Frequent standing, walking, lifting (up to 50 lbs), reaching, and occasional climbing, kneeling, or crouching. Specific vision requirements include close, distance, color, and depth perception.

Work Environment: Exposure to hot/humid conditions, wet/slippery areas, fumes, caustic chemicals, and mechanical vibration. Noise levels range from quiet to very loud; appropriate PPE is required in certain areas.

Location

This is a hybrid home/office-based role with regular travel to customer sites, R&D facilities, and industry events.

Opportunity

This is a senior-level position that offers the opportunity to be a strategic technical leader in a high-growth platform, directly impacting product innovation, customer success, and commercial scale-up across liquid filtration markets.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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Job Overview:
As a Senior Manager of IT Operations, you will lead the IT operations, support, and infrastructure staff, ensuring optimal performance of hardware, software, networks, and mobile devices used throughout the organization. You will also oversee system administration and technical troubleshooting while aligning technology strategies with business goals across a manufacturing environment with 13 global sites and over 2000 H&V employees.

Team Management & Leadership:
• Lead and mentor the IT operations, support, and infrastructure team, fostering collaboration and professional growth.
• Assign tasks, oversee priorities, and ensure efficient problem resolution.
• Establish and maintain the subfunction’s IT policies, processes, training, and best practices.
• Extensive collaboration with Key IT leaders and separate subfunctions, including Cyber Security & Data Privacy, Enterprise Systems, IT Business Analysis & IT PM, and IT & OT Networking.

Infrastructure Management:
• Oversee management and maintenance of network infrastructure, servers, storage systems, mobile devices, and cloud services.
• Ensure high availability and security of company-wide IT systems, including SharePoint collaboration tools.
• Monitor and optimize system performance and maintenance.

Technical Support & Issue Resolution:
• Supervise the IT support team in addressing software, hardware, and connectivity issues with operating systems, standard applications, and mobile devices.
• Develop and refine troubleshooting protocols for end-user support and services.
• Ensure smooth deployment, integration, and use of Microsoft-based solutions company-wide, including MS 365, Active Directory, SSO-MFA, Azure Cloud, Outlook-Exchange, Teams, and SharePoint.
• Drive continuous improvement by analyzing performance metrics, identifying bottlenecks, and implementing continuous improvements & best practices.

Security & Compliance:
• Implement cybersecurity protocols and disaster recovery technologies & plans.
• Monitor system vulnerabilities and proactively mitigate risks.

Strategic IT Planning:
• Collaborate with executives to align IT infrastructure with business objectives.
• Recommend and implement emerging technologies to optimize efficiency.
• Manage IT ops budget, vendor relationships, and procurement processes.

Required Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 8+ years of experience in IT infrastructure and operations, with at least 3+ years in a leadership role managing teams and supervisors.
• Proficiency in Microsoft technologies, including SharePoint, Office 365, and Azure.
• Experience managing mobile device environments and cell phone program administration.
• Strong leadership skills with a track record of team management and process improvement.
• Expertise in network administration, security, and cloud computing.
• Proficiency in IT operations, support, & services in manufacturing environments.
• Knowledge of ERP systems, automation tools, and IoT integration.

Technical Oversight & Accountability
• Maintain sufficient technical competency to oversee infrastructure, security, and IT operations teams effectively.
• Ensure proper system monitoring, backup strategies, and disaster recovery planning.
• Hold teams accountable for adhering to IT standards, best practices, and future service level agreements (SLAs).
• Collaborate with IT leadership to assess emerging technologies and their potential impact on the business.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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SUMMARY:
In research and development, lead projects with activities linked to new product and process development initiatives using established mathematical and scientific techniques.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Lead product or process development projects.
o Work directly with customers and Division Sales & Marketing to develop new products for existing markets identified by the division.
o Develop expertise in appropriate materials technology, as necessary to plan, execute and evaluate laboratory and machine-based trial programs, using the Design of Experiments methodology.
o Use appropriate DFSS/DFM tools and InnoHVision stage gating process for development projects.
o Work with manufacturing, purchasing and technology on Margin Improvement Initiatives (MIPs).
o Benchmark competitor grades and technologies.
o Patent novel inventions.

• Interface internally and externally.
o Develop introductory relationships with customers and vendors.
o Provide technical guidance to management, divisions, customers and manufacturing on new and modified product development efforts.
o Communicate plans and results effectively.
o Influence scientists and managers at multiple locations.
o Supervise laboratory technicians to achieve product development objectives and develop technician’s technical and personal skill base to maximum potential.
o Provide technical reports and presentations to internal and external project stakeholders, including contributions to Atrium knowledge management system.

• Understand the relevant end use application.
o Assist Division Sales and Marketing with technical service in the selection of existing grades capable of meeting stated technical and processing requirements.
o Keep abreast of relevant industry, applications and materials technology trends through literature, seminars and market contact.
o Be knowledgeable about test methods used to determine physical characteristics of the material as well as its performance in the end use application.

EDUCATION AND EXPERIENCE:
• BS degree in Chemical Engineering, or Materials Science or Paper or Textile Engineering or other relevant Engineering degree plus 2 years relevant work experience OR MS degree in Chemistry, Chemical Engineering or relevant material science degree
• Strong leadership, project management, time management and communication skills.
• Six Sigma Green Belt preferred.
• Effective team participant in product or process development programs.
• Basic knowledge of how to run a patent search for education, FTO or prior art purposes.

PHYSICAL REQUIREMENTS AND ENVIRONMENT:
• Potential musculoskeletal stresses from repetitive motion of arms/hands, standing for prolonged periods, performing frequent bending and twisting motions, lifting of light weight objects.
• Steady hands and dexterity to perform tasks repeatedly and accurately.
• Perform tasks that require constant state of alertness.
• Work performed in laboratory environment with potential exposure to hazardous materials.
• Work performed in production area with potential exposure to large equipment/machinery and loud noises.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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POSITION SUMMARY:

The Production Worker will be responsible for operating, assisting, and supporting paper machine operations. This involves working with high speed, continuous process equipment and forklift operation. Once trained, the employees will be assigned to an entry-level position or utility position. Upon successful completion of a 90-day probationary period, they will become members of the USW Local 0880 bargaining unit.

DUTIES AND RESPONSIBILITIES:

• Responsible for supporting the safe and efficient operation of the Paper Machine and reminder, assisting in materials movement, labeling and packaging, collecting and removing broke/scrap materials, performing cleaning and housekeeping tasks in the general Mill area and other tasks as assigned by crew leaders and Supervision.
• General knowledge of safe practices and safe performance of all duties, including proper use of PPE, proper operation of fork trucks and attachments, strict adherence to all safe practices and guidelines and general safe conduct at all times in the Mill.
• And other related duties as assigned or required.

EDUCATION/EXPERIENCE:

• High School diploma or GED preferred.
• Work experience in an industrial environment preferred. Paper Mill experience a plus.

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

• Computer skills and able to conduct work tasks on computer systems are preferred.

CORE COMPETENCY REQUIREMENTS:

• Successful candidates will be team players with good communication skills (English), good math and mechanical skills, safe working records, and the ability to work effectively with others.

PHYSICAL REQUIREMENTS AND ENVIRONMENTS:

• Candidates must be able to perform typical physical aspects of the job, including standing, walking, lifting (up to 50 lbs.), sitting, bending, reaching.
• Ability to use PPE as required to perform work safely.
• Acceptable hearing and eyesight required.
• Requires working 12-hour shifts rotating shifts including alternating weekends.
• Position involves working in Mill and Warehouse environments.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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